Shipping policy
We offer free shipping on all orders to Canadian provinces. (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Quebec, Prince Edward Island and Saskatchewan)
Shipments to remote regions and northern territories (such as Yukon, Northwest Territories, Nunavut, and certain rural postal codes) may require an additional shipping fee. Any applicable surcharge will be clearly displayed at checkout before you complete your order.
Allcraft Graphic Supply ships exclusively within Canada. All orders are fulfilled from Canadian warehouses and authorized Canadian distribution partners. We do not ship directly from overseas suppliers.
Delivery times are 3–10 business days, depending on location within Canada.
Processing Time:
Orders are typically processed within 1–3 business days. Some items may ship the same day when ordered before 1 PM AST. If an item is on backorder or temporarily unavailable, we will contact you by email.
Transit Time:
Most Canadian orders arrive within 2–7 business days via UPS, FedEx, Purolator, or Canada Post. Delivery times to remote or northern regions may be longer.
Order Tracking:
A shipping confirmation email with tracking details will be sent within 24 hours of your order leaving the warehouse.
Where We Ship:
We currently ship within Canada only. We do not ship internationally.
Damaged Shipments:
Please inspect your package upon delivery. If you notice any visible damage, you may refuse the shipment. If damage is discovered after delivery, please take photos and contact us at sales@acgsupplies.ca within 48 hours so we can assist you with a claim. You can find full details on our Returns Policy here.
Allcraft Graphic Supply
11 MacKay St
Dartmouth, Nova Scotia
B2Y 1R3
Canada
Email: sales@acgsupplies.ca
Toll Free: 1 (866) 242-7238